Last night Justine and I decided that we wanted some Thai takeaway for dinner; nicer than “regular” takeaway, but not quite as nice as going to a good restaurant.
Looking through our takeaway menus, we noticed that one of two restaurants in Glen Waverley offers home delivery! Since our favourite — Thai Village — closed down a few months back, we’ve eaten at this other restaurant once; it was not bad but not as good as Thai Village. The second restaurant is in the same location as Thai Village but we haven’t tried them yet and they don’t offer home delivery.
Justine placed our order at around 18:45 and was told it’d arrive “in 40 minutes”. Seemed reasonable, considering after we’d probably wait 20 minutes, drive there for 5-10, wait a bit, and drive home it would be about the same amount of time til we ate. I’m not sure how time is measured in their world, but it’s certainly not measured at the same pace as my world.
At 19:45 I called to ask where our food was and when they expected it to arrive. I was told that there were “many order” and that it might take a little while longer. I enquired as to whether they were willing to offer a discount or similar since, from tone of the girl on the other end of the line, I knew it would be another 10-15 minutes before it arrived. She totally ignored me twice, presumably pretending her English was poor, and continued to say it’d be there soon and sorry.
Ugh, whatever. We waited and waited.
20:10 and we hear a yell (not a knock) from near the front door, “Hello? Anyone there? I have food!” Right then, I suppose that must be our delivery!
After waiting for the delivery man to finish his twelve bows and “thankyou”s, I handed him my money and waited while he searched, and searched, and searched, and scrimped for change. Mentioning how disappointed I was that it’d taken almost an hour-and-a-half was again met with silence, whether he had ignored me or didn’t understand, I don’t know.
The delivery man pretty much backed up our driveway on foot, bowing and “thankyou”ing all the way. In our bag, we had everything we’d ordered (thank God), and two spring rolls with “Free” hastily scribbled across the bag. I have no idea if this was to try and appease us for the slow delivery. I suspect though, that it was, which leads me to believe that the food hadn’t even left the shop when we called the second time.
The food was still just “OK”; we probably won’t buy food from there again.
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